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Service Desk Gold Extension (tar.gz file)

Service Desk Gold Extension (tar.gz file)

This is the gold extension set of programs for the module Service Desk.

It brings new features such as:

  • Attributes per Incident;
  • Attributes during incident entry on front end;
  • Color visual on status of incidents in the back end;
  • Dashboard with multiple charts.

It includes the silver extension features such as:

  • Incidents per month;
  • More detail on incidents for your customer via the front end;
  • Sorting and selecting of incidents in the back end.
 
You need module Service Desk version 0.6 and higher to use this extension!
Select this file if you want to install via file manager of CMSMS in one go.
Once installed, read the wiki help (available via the Gold Options tab) how to do a post install.
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